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Privacy Statement

Matthews Book Company has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this site; Matthews Medical Books.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services. The information we collect is not shared with other organizations for commercial purposes.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact Matthews Medical Books 11559 Rock Island Ct. Maryland Heights, MO 63043 or send e-mail to the webmaster:

Product Returns Policy

Matthews accepts product returns freight prepaid. Credit will be issued if the following guidelines are met.

These are the guidelines to be eligible for return:

  1. Product must have been originally purchased from Matthews.
  2. Product sold as nonreturnable is not returnable to Matthews.
  3. Recalled product must be received at Matthews by the recall date to be eligible for credit.
  4. Product must be received by Matthews in new and resaleable condition to be eligible for credit.
  5. Matthews accepts returns for credit for 12 months from the date of purchase, unless a shorter return time was specified on invoice, and as long as no other return restrictions apply.
  6. All returns must be accompanied with a packing slip that lists purchase information including invoice number, date, units purchased, and price paid.
  7. Matthews issues credit on account and does not provide CASH refunds. No exceptions made.
  8. All credits will expire after 12 months if not used.

Returns are to be shipped to the following address. No prior authorization required.

Matthews Book Company
Attn: Returns Department
11559 Rock Island Court
Maryland Heights, MO 63043

Return Policy Effective Date: June 1, 2023

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Copyright © 2001-2023 Matthews Book Company - All rights reserved. - 11559 Rock Island Ct., Maryland Heights, MO, 63043 - (800) MED-BOOK
Matthews Privacy Statement