Product Detail

Crucial Conversations: Tools for Talking When Stakes Are High

Patterson, Kerry

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Available: 0
List Price:$32.00

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Book Information
Edition:	2nd
Publisher:	McGraw-Hill Incorporated
ISBN:	0-07-177530-7 (0071775307)
ISBN-13:	978-0-07-177530-4 (9780071775304)
Binding:	Hardcover
Copyright:	2012
Publish Date:	08/11
Weight:	1.18 Lbs.
Pages:	304
Carton Quantity:	18
Subject Class:	BUS (Business)
Return Policy:	Returns accepted up to 12 months provided no other recalls or return restrictions apply.

Class Specifications

Abstract:

Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. ... Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.

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