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Front Office Management for the Veterinary Team. Text with Access Code

Prendergast, Heather BS

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Available: Yes*
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Book Information
Edition:	2nd
Publisher:	Saunders, W. B.
ISBN:	0-323-29151-1 (0323291511)
ISBN-13:	978-0-323-29151-4 (9780323291514)
Format:	Textbook
Binding:	E E Book + ProQuest Ebook Central
Copyright:	2015
Publish Date:	07/14
Weight:	0.00 Lbs.
Carton Quantity:	14
Subject Class:	RET (Returns)
Remarks:	A New Edition of this Title is Available
Return Policy:	Non-Returnable.
Table Of Contents:	View

ProQuest Ebook Centralï¿½:	Please sign in to preview this title

Class Specifications
Discipline:	Veterinary Med
Subject Definition:	Veterinary Medicine-Organization & Administration-U.S.
NLM Class:	SF 756.4
LC Class:	SF756.4
Abstract:	A complete guide to veterinary office management, Front Office Management for the Veterinary Team, 2nd Edition focuses on the day-to-day front office skills you need to become a valuable member of the veterinary team. It covers duties ranging from scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes an updated chapter on pet health insurance and wellness programs as well as updated coverage of office procedures and technology. Step-by-step instructions simplify essential front office tasks! ... UPDATED Pet Health Insurance and Wellness Programs chapter describes how pet insurance and wellness programs may integrated into a successful business. UPDATED chapters include the most current information on team management, human resources, marketing, inventory management, and preparing and maintaining a budget. UPDATED coverage of technology and procedures includes new computer screen shots, new photos, revised What Would You Do/Not Do boxes addressing real-life situations, and a glossary, helping you make a smooth transition into the workplace.

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