Well-Managed Healthcare Organization

White, Kenneth R.

Book Information
Edition:	7th
Publisher:	Independent Publishers Group
ISBN:	1-56793-357-2 (1567933572)
ISBN-13:	978-1-56793-357-4 (9781567933574)
New Edition:	1-56793-721-7
Binding:	Hardcover
Copyright:	2010
Publish Date:	09/10
Weight:	2.93 Lbs.
Pages:	554
Subject Class:	M-A (Medical Administration and Health Policy)
Remarks:	A New Edition of this Title is Available
Return Policy:	Returns accepted up to 6 months provided no other recalls or return restrictions apply.

Class Specifications
Discipline:	Medical Prof
Subject Definition:	Health Services Administration-United States
NLM Class:	W 84
LC Class:	RA971
Abstract:	This edition draws on the experiences of high-performing and Malcolm Baldrige Award-winning organizations. It describes the key drivers of success: A culture of empowerment and responsive leadership that promotes teamwork among physicians, nurses, and other staff. A system for continuous improvement that emphasizes process analysis, negotiated goal setting, measurement, benchmarking, and rewards. This edition also includes: A new chapter on building a culture of shared values, empowerment, communication, and service excellence. A new chapter on the organizational infrastructure that sustains continuous improvement. Strategies for building clinical processes that delight not only physicians and nurses with effective protocols but also patients with responsive, individualized care. Best practices for various operational functions, including comprehensive performance measure and organizational models. Strategies for retaining and increasing the contribution of clinical and administrative staff. Reader-friendly aids, such as on-the-page definitions of terminology, synopses of chapter contents, and questions for reflection or discussion.

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